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Terms & Conditions

Terms & Conditions - the basics

Welcome to FairStay! By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully before joining as a member or using any features of the site.

1. About FairStay

FairStay is a private membership platform that provides exclusive access to discounted hotel rates through our participating hotel partners. We are not a booking agency or travel provider — all bookings are made directly through the hotel or their booking platform using your FairStay membership benefits.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old

  • Provide accurate and complete registration information

  • Agree to use the service only for lawful purposes

FairStay reserves the right to deny or revoke access to any user who violates these terms.

3. Membership & Fees

  • Membership fees are clearly stated at the time of purchase and may vary by tier (e.g., Basic, Plus, Premium).

  • All membership purchases are non-refundable unless otherwise stated in writing.

  • Memberships are billed annually and will not auto-renew unless explicitly stated.

  • FairStay does not guarantee availability of rates or hotel participation at all times.

4. Use of Member Codes

  • Member booking codes and access links are for personal use only and may not be shared, sold, or posted publicly.

  • Abuse or unauthorized use of codes may result in suspension or termination of your membership.

5. Hotel Partnerships

  • FairStay provides access to participating hotel partners that have agreed to honor fair, flat-rate pricing for members.

  • All hotel bookings, terms, and conditions are governed by the hotel directly.

  • FairStay is not liable for issues related to hotel services, cancellations, or changes to bookings.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how your information is collected, used, and protected.

7. Intellectual Property

All content on this site — including text, graphics, logos, and branding — is owned by or licensed to FairStay and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

FairStay is not responsible for:

  • Errors in hotel listings or availability

  • Losses due to travel delays, cancellations, or third-party service disruptions

  • Any indirect, incidental, or consequential damages arising from use of our platform

Your use of FairStay is at your own risk.

9. Changes to Terms

We reserve the right to update these Terms at any time. We’ll notify members of material changes. Continued use of FairStay after changes are posted constitutes your acceptance of those changes.

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